Privacy Policy

1. Introduction

NOVORA (“we,” “us,” “our”) is committed to protecting your privacy. This policy explains what information we collect, how we use it, and your choices.

2. Information We Collect

  • Personal Data: Name, email, billing/shipping address, phone number, payment details.
  • Usage Data: IP address, browser type, pages viewed, referral URL.
  • Cookies & Tracking: We use cookies and similar technologies to improve your experience.

3. How We Use Your Information

  • To process and ship your orders.
  • To communicate order updates, promotions, and support.
  • To improve our Site’s functionality, security, and marketing.

4. Sharing Your Information

  • Service Providers: Shipping carriers, payment processors, marketing platforms.
  • Legal Requirements: If required by law or to protect our rights.
  • We do not sell your personal data to third parties.

5. Your Rights

  • Access & Correction: You can review or update your personal data by logging into your account or contacting us at support@novoraskin.com.
  • Deletion: You may request deletion of your data, subject to legal requirements (e.g., order history for tax records).
  • Marketing Opt-Out: Use the “unsubscribe” link in any promotional email or contact us directly.

6. Data Security

  • We implement industry-standard measures (SSL encryption, secure servers) to protect your data.

7. Children’s Privacy

  • Our Site is not intended for anyone under 18. We do not knowingly collect children’s data.

8. Changes to this Policy

  • We may update this policy; changes take effect when posted. We’ll notify you of significant changes.

9. Contact Us

For questions about privacy, email support@novoraskin.com or write to:
NOVORA
ATTN: Website Team
17587 US-34
Ottumwa, IA 52501